ThinkPad 390E Online User's Guide

Recovering Lost or Damaged Software

This section describes how to recover lost or damaged software. The following table shows what is needed to recover your system.

Problem	Tools Provided	For More Information
Windows 98, Windows 95 and Windows NT
You need to recover a lost or damaged device driver.	Use the ThinkPad Customization CD. --or--	See the User's Reference for general information. The CD-ROM also contains online help for detailed instructions.
	Use the Diskette Factory on your hard disk drive.	See the User's Reference for general information about using Diskette Factory.
You need to recover (reinstall) a lost or damaged software application.	Use the ThinkPad Customization CD. --or--	See the User's Reference for general information. The CD-ROM also contains online help for detailed instructions.
	Use the Diskette Factory on your hard disk drive. Note: Some applications are not supported in Diskette Factory.	See the User's Reference for general information about using Diskette Factory.
You need to recover your entire hard disk.	Use the Recovery CD (Windows 98 and Windows 95 only).	See the User's Reference for general information.
OS/2, Windows 3.11 or DOS users
You need to recover a lost or damaged device driver.	Use diskettes that you create from Diskette Factory on the original hard disk drive. -- or -- Go to the ThinkPad Web site to download the latest hardware device driver diskettes; then install them.	See Installing Software for instructions on how to install the device driver.

Using the Diskette Factory

To recover a particular device driver or utility program, create the backup diskettes for it with the Diskette Factory; then reinstall it.

To create the backup diskettes, do the following:

1. Click on Start.

2. Move the cursor to Programs and ThinkPad; then click on Diskette Factory.

3. Click on the tab at the top corresponding to the operating system you are using.

4. Click on the diskette group for the backup copy that you want to make.

   Notes:

   1. You can select more than one group by clicking while pressing Ctrl.

   2. The number of the diskettes required is shown beside the diskette group. You do not need to use a blank diskette; the Diskette Factory prompts you to reformat diskettes that are not blank.

5. Click on Build.

6. Follow the instructions on the screen.

   For details on how to install software Installing Software.

Using the ThinkPad Customization CD

The ThinkPad Customization CD is provided for your installation convenience. If you need to reinstall a software application or a hardware device driver, put the ThinkPad Customization CD in your CD-ROM drive. The menu of the features appears automatically.

Note:

The ThinkPad Customization CD is compatible with Internet Explorer Version 4.0 or later. Some functions are available in other Web browsers. See the instructions printed on the CD label for more information.

The following features are included:

• Getting Started

  Use this page for first-time setup, such as registration.

• System Customization

  Use this page for doing the following:

  • Reinstalling a software application for Windows 98

  • Reinstalling a hardware device driver for Windows 98

  • Installing all hardware device drivers when installing Windows 98

  • Installing all hardware device drivers when installing Windows NT

• News and Updates

  This page has all of the latest tools and links to the IBM Web site for system information, service and support information, and other information.

• Online Library

  In case you do not have the Online User's Guide on your hard disk drive, you always have a copy on your ThinkPad Customization CD.

• Using the ThinkPad Customization CD

  This page contains an overview of CD-ROM functions.

Using the Recovery CD

You can restore the contents of your hard disk to what it was at the time of purchase.

Attention: This recovery program deletes all personal data and your customized configuration settings. It resets your computer to most of the factory-shipped default values. Be sure to back up your personal files before you use this CD.

For more information about the Recovery CD, see the booklet provided with it.